A yearâÄôs worth of construction at Riverside Plaza apartments has residents yearning for its completion.

The project, which began last February, is almost 75 percent complete. But tenants are upset with the living conditions it created, said Abdulkadir Warsame, executive director of the Riverside Plaza Tenant Association.

Due to major concerns with heating, plumbing and electrical systems, owner George Sherman began renovations last February.

But the repairs of such a huge complex, which houses thousands, is a drawn-out process. Construction work has to be done in 20- to 30-day increments, as tenants have to be moved into temporary housing before the rooms can be renovated.

In the meantime, remaining residents are dealing with issues like construction noise and unaddressed maintenance issues.

âÄúIn America we are taught that the customer is king,âÄù Warsame said. âÄúHere these customers are being treated like they donâÄôt matter.âÄù

Sherman acknowledged there were issues created by the process.

âÄúYou have a couple things that are part of construction that makes life somewhat unbearable, and you have a couple things that are maintenance that add to it,âÄù Sherman said. âÄúI think we have to do a little better job on some of the maintenance, but once the construction can finish up here this summer, the livability of the project will go up dramatically.âÄù

On Monday, the tenantsâÄô association met with Sherman and city officials to voice their concerns.

During the meeting, Warsame said he had difficulties communicating to management about problems. For example, the main door would not lock for four months, he said.

âÄúIt doesnâÄôt matter if thereâÄôs an electronic issue âÄî people are paying rent, they have children and families living there, and those doors are open, and itâÄôs not safe for our community,âÄù he said.

Mohamed Jama, co-founder of Cedar Riverside Youth Council, said if issues were not addressed, he would hold Ward 2 Councilman Cam Gordon personally accountable.

âÄúIf things are not being done, itâÄôs your head on the table,âÄù Jama said. âÄúIf weâÄôre not being treated right, someone will not be elected.âÄù

Gordon responded that residents need to notify the city if maintenance issues were not being addressed.

âÄúThere can be some health and safety standards that the city can flex their muscles about and can come in and say, âÄòWait a minute, youâÄôre violating these codes,âÄôâÄù he said.

Matt Goldstein, a senior project coordinator for the city, said that if the building became uninhabitable, the city would not have the sheltering capacity or the rental market to accommodate the nearly 5,000 residents. It was that status that really helped the City Council support the renovation.

âÄúI understand itâÄôs not all roses, and that a renovation thatâÄôs occupied is extremely difficult for the residents,âÄù Goldstein said. âÄúFrom a contractor and labor perspective, this project is out-performing many other projects within the city.âÄù

Sherman renewed his dedication to the residents.

âÄúI donâÄôt run away. I would agree that the problems are sometimes tough,âÄù he said. âÄúWeâÄôre working on it, and weâÄôll keep working on it.âÄù